Plain answers to the questions plumbing, HVAC, electrical and roofing shops actually ask about covering the phone. We sell an AI receptionist, so where we have a stake in the answer, we say so.
The arithmetic, a calculator you can run with your own numbers, and an honest audit of where the industry's favourite statistics come from — including which ones we could not verify.
Why hiring is usually the wrong first move for a shop under five trucks, the four setups shops actually run, and how to decide in ten minutes.
The most expensive failure in phone coverage — worse than missing the call, because you never find out. Why it happens and how to test for it.
The arithmetic run for a three-truck shop, why weather-driven demand makes it worse for HVAC than other trades, and how to get your real number instead of ours.
The five setups in common use, why answering mid-job costs you twice, and the four things the phone has to capture whatever you choose.
It answers the calls you miss — nights, weekends, mid-job — books the job during the call, and shows you every call afterwards in plain English. Not a message service: it takes the name, number, address and the actual problem, then puts the appointment on your calendar.
$297/month · 1,500 minutes included · overage $0.25/min · no contract
The demo line answers as the front desk of Summit Plumbing & Drain, a fictional Denver shop — it's the same software that would go on your line.