Plain answers to the questions plumbing, HVAC, electrical and roofing shops actually ask about covering the phone. We sell an AI receptionist, so where we have a stake in the answer, we say so.
The three options side by side on cost, hours covered, whether the job actually gets booked, whether you can test it before you pay, and what happens if it doesn't work out.
The arithmetic, a calculator you can run with your own numbers, and an honest audit of where the industry's favourite statistics come from, including which ones we could not verify.
Why hiring is usually the wrong first move for a shop under five trucks, the four setups shops actually run, and how to decide in ten minutes.
The most expensive failure in phone coverage. Worse than missing the call, because you never find out. Why it happens and how to test for it.
The arithmetic run for a three-truck shop, why weather-driven demand makes it worse for HVAC than other trades, and how to get your real number instead of ours.
The five setups in common use, why answering mid-job costs you twice, and the four things the phone has to capture whatever you choose.
It answers the calls you miss: nights, weekends, mid-job. It books the job during the call, then shows you every call afterwards in plain English. Not a message service: it takes the name, number, address and the actual problem, then puts the appointment on your calendar.
$297/month · 1,500 minutes included · overage $0.25/min · no contract
The demo line answers as the front desk of Summit Plumbing & Drain, a fictional Denver shop. It's the same software that would go on your line.